Personal Information
Graduated from the University of Limerick with a Second Class Honors Bachelor’s Degree in Product Design and Technology and currently undertaking a Masters in Entrepreneurship and International Management due to be completed by September . While studying Product Design I was educated in both the engineering and graphic aspects of design . I have collaborated with many large companies such as Logitech and MeadWestVaco for both individual and team projects and have been successful in creating the branding and marketing for a start up jewellery brand which is now a global brand.
Work Experience
Carphone Warehouse- Parkway Shopping Center Sept 2013- Present
Sales Team, – Part of the Sales Team at Carphone Warehouse, my job here entails staying up to date on the latest technology to the industry and having an in-depth knowledge of a range of products from SONY, Samsung, Apple, Huaweii and more. I also have to have good customer skills in order to facilitate and aid customer care issues and to help the customer make the best choice for them when buying a new unit on whatever network it may be. We cater for all customers in 3, O2, Meteor, EMoblile and Vodafone as well as selling phones we also sell broadband and more recently energy this also requires me to obtain and understand as much as I can about all the products we sell in order to help our customers. Although I have not been in the job long I have learned a lot and it really lends itself well to product design as I can keep in touch with the latest technological advances happening in the communications industry and how these product developments can be employed elsewhere BCD- Charleville April 2012 - Aug 2012 Co-Op Student- Designed parts through Solidworks Designed graphics such as customer information booklets and USB sticks Inspected documentation and completed mathamatical workings for legal documentation Created Mechanical drawings Worked with basic programming Used AutoCAD briefly Fields Jewellers – Crescent Shopping Centre Limerick Nov 2012 - Jan 2013 Sales Team, – Sales Assistant with responsibility for customer service including basic repairs. I was given the additional responsibility of managing the watch display due to my design experience Carlton Hotel, Castletroy Limerick July 2011- Sept 2013 Conference and Banquet Staff - The Castletroy Park Carlton Hotel is a four star hotel situated outside the University of Limerick and provides services from gym membership to its restaurant and day spa as well as its conference and banquet section that cater to functions from funerals to birthdays and weddings ect. OKR group, Burger King – Parkway Shopping Center June2009 – Sept 2013 Sales Team – I was initially recruited as a cashier by the company to help improve sales and improve customer service in the restaurant. In my 3 years in the company I have travelled to Galway, Killarney and Limerick city center during peak work times in order to be an extra set of hands and speed up service times while the shops were busy. Ballycummin Spar – Raheen Limerick May 2007–Sept 2008 Floor staff – My first job was in the local shop and consisted of cleaning the shop, stocking shelves and customer service and many other areas to help with the general running off the shop which culminated with opening the shop every Sunday morning for my final 6months. |
Interests
Skills
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